4 steps, 1 custom solution. By taking everything off your hands, we mean Ă©verything ;)
Our document with agreements regarding incident service, uptime guarantees, same day recovery for hardware failure & response time (<5 min on average).
Multiple internet connections are continuously monitored and will automatically switch over in case of incidents.
Greatwaves takes over all communication with your internet provider to make sure you get a best-fit internet subscription and much faster and better support thanks to our partnerships.
Virtual Private Network. All devices securely connected to your office network.
Greatwaves continuously monitors and reports the performance of all connections and hardware with our self-developed Network Management Software (NMS). This system acts as the data source for incident management, maintenance and documentation.
All equipment is kept up-to-date continuously, security patches are deployed instantly.
Virtual Private Network with Single-Sign-On/Radius.
Securely connecting (and monitoring) multiple branches/data centres in a secure way.
Personalised login for wifi, wired connections and VPN.
Backup hardware that mitigates hardware failure.
Emergency power supply for the modem, firewall & switches to ensure against downtime during electrical outages.
For speeds higher than 10Gb/s + long distances, we make use of fiber and fiber switches. If you need a backbone of 10Gb/s or higher, let’s go premium.
Greatwaves gets checked annually by a security company to guarantee our best practices are indeed secure.
Greatwaves meets the industry standards for ISO27007/9001.
In short: we do one thing and we do it great. If you’re looking for that one expert, wax your surfboard and contact us! For us, there’s no mission impossible.
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